Winter Weather Resources

As a powerful winter storm moves across much of the United States, many communities—including those in the Southeast and coastal regions—may experience unusually cold temperatures, snow, or ice. Being prepared is essential for both individuals and businesses, and the right planning can help prevent frozen pipes and snow- or ice-related property damage, as well as minimize business interruptions and safety risks during and after a storm. 

Resources for Businesses 

Businesses face unique risks from snow, ice, and extended periods of freezing temperatures.  

• Winter Weather Preparedness and Response Guide for Businesses: This guide offers practical steps and best practices to help minimize losses from winter weather events, including planning, communication, and recovery strategies, plus an appendix with additional preparedness and response tools. View Winter Weather Preparedness and Response Guide for Businesses

• Snow and Ice Removal Guide for Businesses: This resource outlines the actions business owners should take to manage snow and ice risks on sidewalks, parking lots, and building entrances to help protect employees, customers, and property. View Snow and Ice Removal Guide for Businesses 

Resources for Homeowners

Homeowners also need to prepare their property to withstand snow, ice, and prolonged cold.  

• Home Protection Guide: Snow and Ice Storms: This guide explains common winter weather risks—such as frozen pipes, ice dams, and roof damage—and outlines steps homeowners can take before, during, and after a storm to help prevent costly repairs. Key actions include inspecting insulation, protecting exposed pipes, maintaining roofs and gutters, and knowing how to safely clear snow and ice from walkways and driveways. View Home Protection Guide: Snow and Ice Storms 

If you experience a loss, the fastest and easiest way to report a claim is online. Visit our Claims page for more information.