We are now in Phase II of re-opening North Carolina by Governor Roy Cooper. For the safety of our staff, our doors will remain locked for the immediate future. We are available by appointment or by:
If you need to meet with an agent, please call and we will schedule an appointment for you during regular business hours.
The Phoenix Company also requests the wearing of masks when you come in, and we will continue to maintain social distancing standards.
Our office will not be accepting in person meetings with advertisers, vendors, company representatives or marketing representatives until at least July 1, 2020.
Because of the significant number of COVID-19 cases, we will not be accepting any cash payments from clients until at least July 1, 2020.
Please call our office with questions, concerns or the servicing of your policies.
Our hours of operation are Monday – Friday, 8:30am – 5:00pm.
For emergency claims after business hours, please call our 24-hour claims phone: 336-745-6191.
We value your business and want to protect you, our employees and all families during this time.
The Phoenix Company
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