Report a Claim

Emergency Phone Numbers

Workers Compensation Claim Form 19*
*Note: To submit Form 19 online you may be required to upgrade Acrobat to the latest version. Adobe provides the FREE upgrade on their site.

Claims Happen…

We want you to know what to expect in the claims settlement process.

The Claims Process. Once you report the loss, it is sent to your insurance company for handling or we may connect you directly to the company. The company is responsible for making the determination of whether your policy will apply to this claim and the amount that may be paid.

The Time Frame. Most claims are settled quickly; however, there may be additional information the insurance company must request from you in order to process your claim. If the company has not contacted you within the next 72 hours, please call our office.

Your Part. Please respond promptly to any communication you receive from the insurance company or our office. This will help speed the claim process. Keep copies of any documents that may be important to settling your claim, such as police reports, receipts, or notes of conversations.

Our Part. One of the most important reasons to do business with The Phoenix Company is the assistance we provide when you’ve had a loss. Please feel free to call us at any point in the claim process. We’re here to help!

Company Emergency Phone Numbers

Auto Owners / Owners

1-888-252-4626

Berkley

1-877-594-5314

Cincinnati (Phil Reeves)

1-336-993-7644 OR
1-336-302-2132

Foremost

1-800-527-3907

Gmac

1-800-468-3466

Kemper - Unitrin

1-888-252-2799

Key Risk 1-800-942-0225
Liberty Mutual 1-800-846-3965

Maryland Casualty / Zurich

1-888-243-8789

Montgomery / Peerless/ Netherlands / Excelsior

1-800-561-0178

National Grange

1-877-425-2467

N C Joint Underwriters

1-800-662-7048

Penn National

1-800-877-7366

Progressive

1-800-776-4737

St. Paul - Commercial Lines 1-800-787-2851
Stonewood Insurance Co. 1-800-780-7454

Travelers – Commercial Lines

1-800-832-7839

Personal Lines

1-800-252-4633

Utica - Commercial Lines

1-800-866-1914

Personal Lines 1-800-216-1420
Workers Comp 1-800-284-3806

Should you have a MINOR claim after close of business - please call our office the next morning.  

However, if you have a claim after business hours that requires EMERGENCY handling – rest assured that you can reach us. We have a 24 hour emergency claims beeper number.

Emergency Beeper Phone#: 336-721-6782